FAQ:
Q1: Are you factory or trading company?
A: We are factory located in Yuyao City, Zhejiang Province, China
Q2: How to get a quotation and start business relationship with your company?
A: Please send us relate contact information, such as Email, Phone, WeChat, WhatsApp and so on
Q3: How to receive a price quotation in timely?
A: When you send us an enquiry, please kindly make sure all the details, such as how many cavity, runner, mould steel, extra request if have.
Q4: What types of payment terms do you accept?
A: T/T(30% deposit and 70% balance before delivery ), 100% LC at sight
Q5. Before shipment. how to make sure the mould quality?
A: We will supply you mould picture and mould running video
Q6: Can you get samples from you?
A: Yes, after mould finish we will test mould and provide samples for check
Q7: If any quality appear how can you help us to solve?
A: yes, JINQIU provide after-sale technical support, if have mould problem customer have to provide relate photo and video point out the problem, we will check and analysis it help to solve
Q8: how long after sale service and if have any extra free spare parts?
A: free after sale service 1year, extra free spare parts yes have and such as O ring, water connector, spring, ejector pin and son on
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